Effective: April 20, 2026
FileReady LLC is a Massachusetts corporation that operates a cloud-based compliance management platform for commercial trucking fleets. Our platform helps fleet operators maintain Driver Qualification Files in accordance with FMCSA regulations. If you have questions about this policy, contact us at support@fileready.app.
Account Information
When you register for FileReady, we collect your name, work email address, company name, and billing details necessary to process your subscription.
Driver Data
Fleet operators upload driver records to the platform, which may include: CDL numbers, dates of birth, contact information, employment history, medical certificates, drug and alcohol test records, motor vehicle records (MVRs), and other documents required under 49 CFR Part 391.
SMS Communications
When a fleet manager enrolls a driver for SMS notifications, FileReady collects and processes the following mobile information: mobile phone number, opt-in status, message content (inbound and outbound), and delivery receipts. This data is used solely to deliver the transactional messages the driver has consented to receive — document upload requests, compliance deadline reminders, and expiration alerts related to their Driver Qualification File.
No marketing use. FileReady does not use mobile phone numbers or SMS opt-in information for marketing or promotional purposes.
No third-party sharing for marketing. FileReady does not sell, rent, share, or otherwise transfer mobile phone numbers or SMS opt-in information to any third parties or affiliates for their marketing or promotional purposes. Mobile information is shared only with our SMS delivery provider (Twilio) as strictly necessary to deliver the transactional messages you have consented to receive. This SMS information-sharing restriction applies regardless of any other data-sharing disclosures elsewhere in this Privacy Policy.
Opt-out. Recipients may reply STOP to any SMS at any time to immediately opt out. Opt-out requests are honored immediately and the number is suppressed from all future SMS. Reply HELP for assistance, or email support@fileready.app. For details on how consent is collected, see our SMS Consent page.
Usage Data
We collect basic usage data including login times, feature usage, and session duration. We do not use behavioral tracking, advertising pixels, or third-party analytics tools that share data externally.
We use the information we collect to:
We do not sell, rent, or share personal data with third parties for marketing purposes. We will never monetize your driver data.
Driver data stored in FileReady is uploaded and controlled by the fleet operator (the customer), not by FileReady. FileReady processes this data solely as a service provider under the customer's direction.
Drivers whose records are managed in FileReady should contact their employer directly to access, correct, or request deletion of their personal information. FileReady will cooperate with the fleet operator to fulfill such requests.
We take the security of your data seriously. Our security measures include:
For more details, see our Security page.
FileReady uses artificial intelligence to assist fleet operators in reviewing and interpreting driver qualification documents. When a fleet operator uses the document analysis feature, uploaded documents — which may include motor vehicle records, medical certificates, driver's licenses, and employment records — are transmitted to Anthropic PBC, a third-party AI service provider, for processing.
Anthropic processes this data solely to perform the analysis requested and is contractually prohibited from selling, sharing, or retaining covered data outside of the direct service relationship. Anthropic acts as a data processor under FileReady's direction. This arrangement is governed by a Data Processing Addendum (DPA) incorporating Standard Contractual Clauses.
Fleet operators who prefer not to use AI-assisted document analysis may upload and manage documents manually without using this feature.
Data associated with active accounts is retained for the duration of the subscription. Upon cancellation, customer data is retained for 90 days to allow for export or reactivation. After 90 days, data may be permanently deleted upon written request to support@fileready.app. Data not explicitly requested for deletion will be automatically purged one year after account cancellation.
FileReady uses session cookies that are strictly necessary for authentication and maintaining your logged-in state. We do not use advertising cookies, third-party trackers, or analytics tools that share data with external parties. No cookie consent banner is required because we only use essential cookies.
Customers may request an export of their account data or request deletion of their account by contacting support@fileready.app. We will process data export requests within 30 days. Deletion requests are processed within 90 days and are irreversible once completed.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@fileready.app.
This document was last updated April 20, 2026.